BBC Essex · Radio report
Latchingdon’s affordable veterinary care
BBC Essex visited the clinic soon after it opened, to report on affordable pet care in Latchingdon during the cost of living crisis.
Listen on the BBC websiteAbout us
Animal Angels is an independent vet clinic on Burnham Road in Latchingdon, owned by Charley Nathan and Sharon Reynolds.
- Independent and owner-run
- By appointment, never rushed
- No registration or membership
- Dogs, cats, rabbits and small pets
Why we started
When Charley sold the farm, she and Sharon put their own money into opening a vet clinic here in Essex. They wanted to make vet care more affordable, and to return to the good old-fashioned way, where vets are free to treat what they see, without corporate targets or outside shareholders to answer to.
Time for every pet
We work by appointment, so each pet gets the time and attention it needs. Our vets and support staff are experienced and kind, and they’ll talk you through what they find and what your options are, including the costs.
Everyone welcome
Every animal deserves good care, whatever their owner’s circumstances. Our prices are fair and published for anyone to see, there’s no registration or membership, and everyone is welcome.
The people
The owners
- Charley NathanOwner
- Sharon ReynoldsOwner
Our vets
Very experienced, and they carry out almost all operations here, including orthopaedics. We only refer for specialist neurology or heart problems.
Our support team
A fabulous team who work brilliantly together and share the same view: the animal always comes first.
The clinic
We don’t have a fancy reception or waiting room. What we do have is everything that matters for your pet’s care, and caring people who are there to treat them.
- A professional, up-to-date operating theatre
- Modern diagnostic and surgical equipment, including ultrasound
- Purpose-built clinical flooring and walls
- A consult room
- Client car park
Insurance
We’re a Vetsure-accredited practice and can tell you about Vetsure’s pet insurance. We also work with all the leading insurers, and can get pre-authorisation before treatment and help you with your claim.
Where your money goes
Visit AA Dog RescueAnimal Angels is a small, owner-run business. The fees you pay cover the running of the clinic and pay our vets, support staff and owners. We also set aside part of our profit for three things:
Help for owners who can’t afford treatment
We’re building up a fund so that if someone genuinely can’t afford the treatment their animal needs, we can pay for some of it.
Back into the clinic
We reinvest in the clinic, its equipment and our team.
AA Dog Rescue
We raise money for AA Dog Rescue, which has been saving abandoned dogs from the UK and Spain since 2013.
Animal Angels started alongside AA Dog Rescue, and we’re now a separate practice.
In the media
What our clients say
All reviewsDolly
“We were told euthanasia was the kindest option for our dog Dolly. Animal Angels gave her hope, performed surgery immediately, and saved her life. She is now home, comfortable, and happy. From reception to the vet team, you truly are angels. Thank you for giving our girl a new lease on life.”
Tom
“We took Tom, our AA rescue, for dental surgery. The whole experience was amazing — quick booking, excellent care, and brilliant aftercare advice. We were quoted £1,100 elsewhere, but paid £600 here and everything was completed in one session. Thank you for making quality vet care affordable.”
Rosie
“My girl Rosie had her spay here and I cannot thank you enough. You are all so kind, helpful, and made me feel she was completely safe. She healed beautifully and I will 100% recommend you.”
Floki
“Ten out of ten. From a very stressful week to total relief — you calmed, treated, and fixed our Floki when our previous vets failed. Thank you so much.”
An elderly cat
“Other vets had given us no hope for our elderly cat, but your incredible team gave him a chance. We cannot thank you enough — truly amazing people.”
Lillie
“Thank you to everyone at Animal Angels for the wonderful care you gave our Lillie. You are all amazing and we are so grateful.”
Out of hours
During opening hours, call us first: we can sometimes see urgent cases. When we’re closed, please call Vets Now (Essex) on 01206 842224 or Mead Vets Centre (Kent) on 01322 223311.